U.S. HOURS OF OPERATION:
Weekdays 8AM-5PM (Pacific)
SOL REPUBLIC customer service is closed in observance of all major US holidays
All orders are eligible for FREE U.S. ground shipping. Most orders ship within 24 hours of the order being placed. U.S. ground shipments generally arrive within 5-7 business days. Orders outside the US generally arrive in 2-3 weeks. Expedited shipping options are available on the Checkout page. Orders shipped outside the US may be subject to import duties and/or taxes imposed by Customs when the order reaches your country. Payment of all duties and taxes is the sole responsibility of the customer. Contact your local Customs office if you have questions about your country's import regulations.
PRIVACY & SECURITY:
We maintain physical, electronic and procedural safeguards to protect the confidentiality and security of personally identifiable information transmitted to us using this website. To guard your information, our website uses Secure Sockets Layer (SSL). SSL encrypts your credit card number, name and address so only SOL REPUBLIC Direct is able to decode your information. Please note that e-mail is not encrypted and is not considered to be a secure means of transmitting credit card information. Click here for complete information about Security.
Items can be returned to SOL REPUBLIC for a refund if the product was purchased from our official Web Shop within the last 30 days. Login to your account and click on Returns. An item must be returned in its unopened original packaging. For more information, please contact firstname.lastname@example.org.
In the rare instance you have mistakenly received something other than what was ordered, we will gladly exchange that item for the correct item and pay for additional shipping as long as it was purchased from our Web Shop and it is returned in its unopened original packaging. For more information, please contact email@example.com.